TATT Signs MOU With Consumer Affairs Division To Promote And Enhance Consumer Protection

A structured framework for cooperation to promote and protect consumers in matters relating to telecommunications and broadcasting services is the primary purpose of the Memorandum of Understanding (MoU) signed between the Telecommunications Authority of Trinidad and Tobago (TATT) and the Consumer Affairs Division (CAD) of the Ministry of Trade, Investment and Tourism.

Through coordinated and formalised complaint handling, information sharing, consumer education and other collaborative initiatives between TATT and the CAD, both parties intend to work towards improving Trinidad and Tobago’s global standing regarding its digital regulatory framework.

Among other areas, TATT will provide technical or regulatory guidance on consumer affairs matters pertaining to the telecommunications and broadcasting sectors; and collaborate with the Ministry to develop and execute public information campaigns on topics of mutual interest.