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(Kaieteur News) – The Public Utilities Commission 2025 Report revealed that a total of $23,359,258 in credit was awarded to consumers in 2025, following complaints to the commission.
The amount covered adjustments to bills, penalties for breach of service standards and reimbursement for undelivered services.
“Credits were applied to the accounts of 13 consumers who had filed their complaints in the previous year and had their matters resolved in 2025. This brought the total credits applied to consumer accounts in 2025 to $23,359,258,” the report said.
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