PUBLIC Utilities Minister Barry Shiva Padarath said the government has delivered a $131 million settlement to resolve a decade-long outstanding cost of living allowance (COLA) issue affecting approximately 3,000 TTEC workers.

Padarath made the announcement during the House of Representatives’ 12th sitting on November 21. He described the agreement as a historic memorandum of agreement between TTEC and the Oilfields Workers’ Trade Union (OWTU), signed in the early hours of November 13.

This, he said, resulted in the first tranche of retroactive payments being deposited into workers’ bank accounts on November 18.