CAC secures record $47.4 million in refunds for consumers

KINGSTON, Jamaica — The Consumer Affairs Commission (CAC) has secured a record $47.4 million in refunds and compensation for consumers during the first six months of the 2026/2027 financial year, representing a 161.7 per cent increase over the corresponding period last year.

Between April and September 2026, the commission said it recovered $47,408,226.76 on behalf of aggrieved consumers, compared with $18,113,900.33 during the same period in 2025.

The CAC noted that it handled 760 consumer complaints over the six-month period and responded to an additional 170 requests for advice, providing guidance to consumers navigating challenges in the marketplace.