Utility consumers receive $20m in credits, compensation

Utility consumers received more than $20 million in credits and compensation during the April to June 2026 quarter, following interventions by the Office of Utilities Regulation (OUR) and payments for breaches of Guaranteed Standards by the National Water Commission (NWC).

According to the OUR’s quarterly report released last month, approximately $8.75 million was secured through the regulator’s Consumer Affairs Unit (CAU), while the NWC paid approximately $11.35 million in compensation under the Guaranteed Standards regime.

Related coverageMatthew Samuda Warns of Tighter Jamaica Water Restrictions as Drought Deepens45 reports

The Jamaica Public Service Company Limited (JPS) accounted for the largest share of credits secured through the OUR’s intervention, at approximately $3.6 million, representing 41 per cent of the total. The NWC followed with approximately $3.1 million, or 36 per cent.