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Digicel has removed its $3 over-the-counter payment fee with immediate effect.
The fee, introduced in December 2022, had drawn criticism from customers. Its removal comes as Digicel signals changes to how it operates locally, with other updates expected in the coming months.
“For 19 years, Digicel has been dedicated to serving the people of Trinidad and Tobago, and today we re-ignite our drive toward improving our customer service and satisfaction,” said Pieter Verkade, new CEO of Digicel Trinidad and Tobago.
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