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Ryan Ba­choo

Pres­i­dent Chris­tine Kan­ga­loo has called for sus­tained in­no­va­tion in the pub­lic ser­vice while em­pha­sis­ing the im­por­tance of ad­her­ing to es­tab­lished rules and con­ven­tions, as she ad­dressed the In­ter-Amer­i­can De­vel­op­ment Bank (IDB) PrAISE Awards for In­no­va­tion in Ser­vice Ex­cel­lence 2025 on Tues­day.

Speak­ing at Pres­i­dent’s House, which host­ed the awards for the first time, Kan­ga­loo not­ed that the life of a pub­lic ser­vant of­ten un­folds with­in pro­ce­dures and reg­u­la­tions that, while pro­vid­ing checks and bal­ances, can some­times lim­it cre­ativ­i­ty. She high­light­ed the pres­sures faced by of­fi­cers from cit­i­zens who may not al­ways ap­pre­ci­ate the need for strict com­pli­ance with op­er­a­tional di­rec­tives, say­ing these re­al­i­ties make na­tion­al recog­ni­tion of ser­vice ex­cel­lence all the more im­por­tant.