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The Barbados Tourism Marketing Incorporated today began a guest experience training session for its cruise tourism partners, seeking to equip them with the skills needed to deliver stellar customer service.
Guest Experiences Manager with the BTMI, Althea OāNeal, says the session is all about taking the guestās experiences to the next level.
She was speaking at the beginning of the training this morning at the Lloyd Erskine Sandiford Centre.
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