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Republic Bank said on October 1 that their teller systems were experiencing a technical challenge, which resulted in service delays at its branches. It later said that its systems were back up and fully functional. It said branch opening hours would be extended for non-mall branches to 3 pm.
Newsday visited one Port of Spain branch at about 12.45 pm. A female customer said she had entered the branch only to be told that the system was down. She was not able to get through with the transactions she came to do.
Another woman said she was calm about the situation as there was nothing to do but wait for the system to come back up.
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