The Central Bank of Barbados has sought to reassure workers affected by delayed salary payments, stating that the issue is not a failure of the BiMPay system itself.

In a statement, the Bank said the delays were linked to incorrectly formatted account information submitted for processing through the new payment platform.

Under the previous automated clearing house system, some formatting errors could be corrected before payments were completed. However, BiMPay processes transactions in real time, requiring account information to meet validation requirements before payments can be accepted.