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Scotiabank Guyana is expanding its digital banking services, introducing new features aimed at making banking more accessible and reducing the need for clients to visit branches. According to the bank in a press release on Wednesday, over the past year, the bank has invested in digital capabilities, streamlined processes and self-service solutions across its retail and business banking channels. The release stated that among the latest enhancements are upgrades to the Scotia Caribbean App and Scotia OnLine platforms, including online account enrollment, allowing new clients to open accounts without visiting a branch. Clients can also receive email alerts for deposit credits, while payroll credit notifications are enabled by default. Other features include the ability to personalise account names and lock or unlock debit cards in real time. The bank said the upgrades are intended to give clients greater control over their finances and allow them to conduct transactions at any time. Scotiabank has also expanded its 24/7 self-service capabilities through the rollout of next-generation Intelligent Deposit Machines. The machines allow clients to make deposits, transfers and bill payments, as well as service loans.
The machines support envelope-free deposits and near real-time access to funds, while reducing transaction times.
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