Licensing staff to undergo customer service training

Politics

October 28, 2026

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Licensing staff to undergo customer service training

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The Ministry of Transport and Civil Aviation plans to introduce a customer service training programme for staff at Licensing Offices nationwide.

Minister of Transport and Civil Aviation Eli Zakour said the initiative forms part of ongoing efforts to improve service delivery, operational efficiency and professionalism across the Licensing Division.

The programme will focus on professionalism, effective communication, accountability and the appropriate handling of public enquiries and concerns.

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