The Ministry of Labour and Social Security will establish the Standards, Accountability and Fairness in Employment (SAFE) Task Force to strengthen workplace oversight, enhance compliance engagement, promote employee welfare, and advance responsible labour practices within Jamaica’s business process outsourcing (BPO) sector.

Portfolio Minister, Pearnel Charles Jr., made the disclosure during his 2026/27 Sectoral Debate presentation in the House of Representatives on Tuesday.

“This [Task Force] will strengthen worker engagement, provide labour rights sensitisation, workplace wellness, and compliance support within the sector. Many persons in the BPO industry are calling us… they have issues [and] we now want to confront them head on and be proactive,” he stated.