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KINGSTON, Jamaica — Opposition Spokesman on Science, Technology and Digital Transformation, Christopher Brown, is sounding the alarm about the future of the business process outsourcing (BPO) sector, whose employees are facing increasing threats from artificial intelligence (AI).
Thousands of Jamaicans are employed in the sector.
Brown gave the warning and accused the Government of being reactive during his contribution to the Sectoral Debate in the House of Representatives on Tuesday.
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