Colin Greaves, head of public relations at Digicel, said an issue with the company's international links between Jamaica and the US is responsible for disruptions some customers may have faced with their IPTV and mobile services in TT on March 4.

In a WhatsApp chat with Newsday the same day, he said, "The international teams are working with vendors and other telecommunications providers to resolve the issue in the shortest possible time. We sincerely apologise for the inconvenience caused."

A press release posted on the company's Facebook page on March 4 also apologised to customers for the disruption, which it said was caused by "multiple major fibre breaks" at the company's international landing station.