FLOW has switched on 5G in Jamaica, but the first question for most customers is not how fast it is. It is whether they can use it.

The new mobile network promises faster data, clearer calls, better performance when many people are online, and new business uses. But to benefit, customers need a 5G-enabled phone, the correct SIM card, 5G coverage in their area and, at least for now, a postpaid mobile account.

That makes Flow’s 5G launch not only a technology story, but also a question of access, affordability, reliability and how quickly faster connectivity can become useful in everyday life and business.