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The Communications Workers’ Union (CWU) is questioning the rationale behind the majority state-owned Telecommunications Services of Trinidad and Tobago’s (TSTT) decision to expand its top managerial structure, at a time when the company is grappling with declining revenues and ongoing financial challenges.
On Thursday night, in a memo issued to staff, the company’s acting CEO, Keino Cox, outlined a new executive structure, which he described as “the start of an important new chapter in TSTT’s transformation journey.”
“Our realigned executive structure is designed to remove inefficiencies, eliminate overlaps, and enhance our ability to deliver innovative, customer-focused solutions. It’s about ensuring that TSTT is ready to thrive in a technology-driven world, where agility, accountability, and customer-centricity are not optional; they are essential,” Cox wrote.
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