With approximately 400 postal points islandwide, Jamaica Post is being repositioned as a government service centre to improve access for citizens, says Minister without Portfolio in the Office of the Prime Minister with responsibility for Efficiency, Innovation and Digital Transformation, Ambassador Audrey Marks.

“One counter where a citizen can access government services online, with a person standing beside them to help if they need it,” she said, during the Universal Postal Union (UPU) 2026 to 2029 Operational Readiness for E-Commerce (ORE Plus) kickoff workshop, at the Central Sorting Office, 6-10 South Camp Road, Kingston, on July 21.

The minister said with the aid of the Inter-American Development Bank, “we expect this pilot to start this year with Jamaica Post facilitating government service centres around the island”.