FTC seeks answers from Flow over planned broadband, bundle price rises

Flow Barbados has been asked to justify planned broadband and bundle price rises of up to $10, as the Fair Trading Commission (FTC) examines the contractual basis for the increases, how customers were notified, and who will be affected.

The FTC said on Thursday that it had noted the company’s announcement and was reviewing the proposed increases in monthly rates for certain broadband and bundled services.

In response, the island’s consumer advocacy group chided the FTC for suggesting consumers can vote with their feet, saying freedom of choice is of little value when consumers lack viable alternatives or face unreasonable costs for exercising that choice.