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The Ministry of the People, Social Development and Family Services announces the promotions of Dr. Hafeeza Hosein Shah to the office of Director of Social Welfare and Mrs. Helen Francis-Baptiste to the office of Deputy Director Social Welfare. The longoverdue promotions form part of the Ministry’s ongoing efforts to overhaul and address the administration and delivery of social welfare services and to provide a more efficient and peoplecentred service across the country.
Dr. Hosein Shah has served in the Public Service of Trinidad and Tobago since August 4, 1998 and brings extensive experience in social welfare administration, social protection, poverty reduction and public policy. Since 2017, she has served as a Senior Supervisor within the Ministry, working across several Local Public Assistance Boards and thus gaining significant experience insocial welfare administration and service delivery.
Dr. Hosein Shah has expertise in the development, implementation and evaluation of cash transfer and poverty alleviation programmes, as well as social protection and poverty reduction measures. She has also conducted, published and presented papers locally, regionally and internationally on topics including cash transfer programmes, poverty reduction, social protection, artificialintelligence and human intelligence, mixed-methods research and social science research design. Dr. Hosein Shah has contributed to the Ministry’s work in service delivery, teaching, research and administration.
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