CJIA Retains Top Regional Ranking in Airport Service Quality Survey

The Management of the Cheddi Jagan International Airport Corporation (CJIAC) is proud to announce that the airport has retained its position as the No. 1 airport in Latin America and the Caribbean, according to the Q3/2026 Airport Service Quality (ASQ) survey results. Administered by Airports Council International (ACI), the ASQ programme is a leading global benchmark for measuring passenger satisfaction with airport services.

This recognition reflects passenger feedback across key service indicators, including the overall travel experience, check-in and security processing, facility cleanliness, thermal comfort, signage, and the helpfulness and courtesy of frontline personnel.

Commenting on the achievement, CJIAC Chief Executive Officer, Mr. Ramesh Ghir, described the airport’s continued regional ranking as a significant milestone for the entire airport community. He credited the achievement to the dedication of frontline staff, security personnel, immigration officers and airline partners, emphasising that as passenger traffic continues to grow, CJIAC remains committed to providing a high standard of service to travellers using Guyana’s international gateway.