Delays in salary payments affecting some workers were caused by incorrectly formatted account details submitted by employers, not faults in the new BiMPay system, the Central Bank of Barbados has said.

The clarification follows complaints from employees who did not receive their salaries on time after the platform’s rollout. BiMPay was officially launched last Friday as a national real-time payments network.

BiMPay allows customers of participating financial institutions to transfer money instantly between banks and credit unions and forms part of the country’s move towards a modernised digital payments system.