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The Ministry of Education says it is actively addressing the provision of Employee Assistance Programme (EAP) services to ensure employees continue to have access to effective, efficient and sustainable psychosocial support.

In a statement, the ministry confirmed that funding for the EAP was allocated in the Fiscal 2026 Budget. It stressed that no user fees have been introduced for ministry-supported EAP counselling services and that employees are not required to pay any fee, including the reported $450 per counselling session, to access Ministry-provided support.

The Ministry clarified that any counselling services independently arranged by individuals outside of ministry-approved mechanisms fall outside the scope of the EAP and should not be regarded as a substitute for employer-supported services.